Our Shipping Policy

Orders ship twice a week, Wednesdays and Saturdays. All orders placed before 6PM Tuesday will ship on Wednesday. Likewise, all orders placed before 6PM Friday will ship on Saturday. 

Our shipping rates are as follows:

All orders ship true to USPS rates.

Free Priority Shipping on order over $45

We use the United States Postal Service (USPS) for all orders. Estimated shipping time is 1-3 days anywhere in the US.

Our Return Policy

We are unable to accept returns on any opened teas or food items. We will gladly accept the return of products that are defective for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Please email us at returns@neliasteashoppe.com prior to returning any product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.